Privacy Policy

Privacy Policy

This Privacy Policy describes how juicystrands.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. Here is more information about what Personal Information we collect and why.

Device Information

Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose: shared with our processor Wix.

Order Information

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address.

Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Source of collection: collected from you.

Disclosure for a business purpose: shared with our processor Wix.

Customer Support Information

Purpose of collection: to provide customer support.

Source of collection: collected from you.

Disclosure for a business purpose: Stripe, Klaviyo.

Quiz Marketing Data

Purpose of collection: We may use the results of quizzes or surveys you participate in on our Site for marketing purposes, including personalized product recommendations and targeted advertising.

Source of collection: collected from you when you participate in quizzes or surveys.

Disclosure for a business purpose: shared with our marketing platforms and processors.

Minors The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at Legal@juicystrands.com to request deletion.

Sharing Personal Information We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Wix to power our online store. You can read more about how Wix uses your Personal Information here: Wix Privacy Policy.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

For REMARKETING OR TARGETED ADVERTISING.

Behavioural Advertising As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: Google Privacy Policy. You can also opt-out of Google Analytics here: Google Analytics Opt-out.

We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners, directly and through cookies or other similar technologies.

You can opt out of targeted advertising by:

FACEBOOK: Facebook Ad Settings

GOOGLE: Google Ad Settings

BING: Bing Ads Personalized Ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: DAA Opt-Out.

Using Personal Information We use your Personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful Basis Under the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under various lawful bases.

Retention We retain your Personal Information for our records unless and until you ask us to erase this information.

Automatic Decision-Making We do not engage in fully automated decision-making using customer data. Our processor Wix uses limited automated decision-making for fraud prevention.

Selling Personal Information Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

Your Rights

GDPR: If you are a resident of the EEA, you have various rights regarding your Personal Information.

CCPA: If you are a resident of California, you have various rights regarding your Personal Information.

Cookies We use cookies to optimize your experience on our Site and provide our services.

Do Not Track We do not alter our data collection and usage practices when we detect a Do Not Track signal from your browser.

Changes We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact For more information about our privacy practices, questions, or complaints, please contact us by e-mail at Legal@juicystrands.com.

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